Frequently Asked Questions
Everything you need to know about car body repairs, resprays and servicing at our Swanmore, Hampshire workshop.
About Our Workshop
Where are you located, and what areas do you cover?
We're based at Unit 16, Swanmore Business Park, Lower Chase Road, Swanmore, Hampshire, SO32 2PB. We serve customers across Hampshire including Southampton, Fareham, Bishops Waltham, Wickham, Eastleigh, and the surrounding area. Collection and delivery by trailer is also available within a 10-mile radius of our workshop.
Are you Thatcham approved?
Yes. We use Thatcham-approved processes and repair times across all our bodyshop work. This means your repairs are carried out to the same standard required by UK insurers and manufacturers, giving you complete peace of mind.
Do you work on all types of vehicles?
Yes. From daily drivers and commercial vans to classics and supercars. Every vehicle that comes through our Swanmore workshop receives the same level of care and attention, regardless of make, model, or value.
Pricing & Estimates
How much does a car body repair cost in Hampshire?
The cost depends on the type and extent of the damage. Minor dents and scratches are typically far more affordable than a full panel repair or respray. We offer free estimates at our Swanmore workshop, just bring your vehicle in and we'll assess it at no charge and confirm costs before any work begins or give us a call.
How much does a car respray cost?
A full respray can range from a few hundred pounds for a single panel to several thousand for a complete vehicle, depending on size, colour, finish, and condition. The best way to get an accurate figure is a free in-person estimate at our workshop. We'll always confirm the price before starting.
Do you offer free estimates?
Yes. Bring your vehicle to our Swanmore workshop and we'll carry out a free assessment. We'll always confirm the full cost before any work begins. Pricing is also available directly on some of our service pages, including Servicing, Brake Pads & Discs, and Cambelts & Timing Belts.
Do you offer finance?
Yes. We offer interest-free finance options to help spread the cost of repairs and servicing. Visit our finance page for more details, or ask us when you get in touch.
Repairs & Services
Do you handle insurance accident repairs?
Yes. We work with customers going through their insurer as well as those paying privately. We can provide detailed estimates and documentation to support your claim. If you've been in an accident in the Hampshire area and need repairs, get in touchand we'll guide you through the process.
How long do car body repairs take?
It depends on the work required. A minor dent or scratch repair can often be completed within a day, while more extensive accident repairs or full resprays may take several days. We'll give you a realistic timeframe at the point of estimate and keep you updated throughout.
Do you carry out mechanical repairs as well as bodywork?
Yes. As well as our bodyshop, we have a fully equipped mechanical workshop. We handle servicing, brake pads and discs, clutch repairs, cambelt replacements, tyres, gearbox repairs, and more. You can get both bodywork and mechanical work done in one place at our Swanmore site.
Do you offer car detailing in Hampshire?
Yes. We offer professional car detailing at our Swanmore workshop, from single-stage paint correction and machine polishing through to full detail packages. Turnaround time depends on the condition of your vehicle and the level of service required. We'll confirm exact timescales once we've inspected your car.
Booking & Logistics
Do I need to book in advance?
Yes. We work by appointment only to make sure every vehicle gets the time it deserves. To book, call us on 01489 326 750, email contact@cool-cars.co.uk, or use the contact form on our website. You can also message us on WhatsApp.
Do you offer collection or delivery of vehicles?
Yes. We offer trailer transport starting from £150, within a 10-mile radius of our Swanmore workshop. Transport must be booked and paid for in advance. Contact us to arrange.
What payment methods do you accept?
We accept bank transfer, debit cards, credit cards, and SumUp payments. Finance is also available for qualifying repairs and services.
Do you use quality products and parts?
Yes. We only use professional-grade products and quality parts. The same standards used by approved repair centres. This ensures a lasting finish and reliable mechanical performance.